Bronx River Alliance
“Carl and Baird are leading us through our CRM transition. They provide good support and understand the specific needs for our organization, a river restoration organization. On short notice Carl created a report that shows our membership renewal rate over the past 6 years, which was a big help to our board and development program as they considered how to improve our membership program.”
Claudia Ibaven, Operations Director
Friends of the Rappahannock
“Everything about the transition from our old system to WaterGrass has been really positive and almost seamless. From the data migration that Carl did last spring, everything came over and was where it needed to be. That was one of my concerns going into this process but Carl’s attention to detail and asking the right questions when he did the data migration made the process go very smoothly.”
Katie Pomeroy, Membership Manager
Arizona Trail Association
“Our team was looking for an all-in-one solution for our volunteers, members and donors. From the beginner Baird and Carl made themselves available to help us get our database set up the way we wanted it. They are very responsive and we know we could never get this type of support from any other database. We have more plans for our system, and we know WaterGrass is ready to help us get there.”
Karrie Kressler, Administrative Director
Milwaukee Riverkeeper
“WaterGrass has significantly expanded our capacity for holding cleanups within our Adopt-a-River program. Our 130 Adopters hold more than 230 cleanups a year, and we are easily able to help plan and organize these events because of the form that Baird tailored to our needs. The registration forms are easy to use, and have improved the experience for thousands of volunteers who are participating in our events, signing online waivers, and receiving updates from us, all through WaterGrass. On top of that, Baird and Carl are always beyond helpful when we run into issues, or need help problem solving.”
Allie Mendez, Event Specialist
Huron River Watershed Council
“Our year-end appeal can include as many as 6 different groups of supporters and a letter specific to each. One group might be purchasers of our paddling maps – everyone who bought a map in the last 2 years, would get a year-end appeal letter specific to that interest. Another might be volunteers who worked for more than 10 hours in the last 2 years, and they get a letter specific to that support and asking them to contribute at another level. And more. Then we track as contributions come in – how successful was that? Is that a group we should continue to appeal to?”
Rebecca Esselman, Executive Director
Arundel Rivers Federation
“I have found a huge benefit in our WaterGrass database as the executive director. It gives me intimate knowledge of who our members are, who our new members are, what the pattern and history of giving is. To have that direct connection with the individuals who are supporting us just makes perfect sense. I highly recommend other executive directors to sit down and take the time to enter data and update data. It gives you just such good connection.”
Jeff Holland, West Rhode Riverkeeper
Potomac Riverkeeper Network
"I love that you guys are a "small shop" and have such personal connections with everyone. And also that you always try to help when we have problems. I feel like you really care."
Sarah Scott
Superior Hiking Trail
“Having our members, donors, and volunteers all managed in one database is hugely important to us. WaterGrass allows us to track engagement better than ever before.”
Barbara Budd, Volunteer and Education Coordinator
Hackensack Riverkeeper
“WaterGrass has been instrumental to Hackensack Riverkeeper’s outreach; We utilize WaterGrass to maintain and engage our growing database of supporters and program participants.”